DELIVERY POLICY

 

Last updated October 02, 2024

 

Delivery Timeframe

Standard delivery times are within 2 weeks from the date of order confirmation. Customers may track their orders using the tracking link provided on our website at Order Tracking.

 

Order Tracking and Notifications:

Customers will receive order status updates via email, including a tracking number once the order has been dispatched.

 

International Shipping:

International orders may be subject to additional customs duties and taxes, which are the responsibility of the customer. Delivery times for international orders may vary depending on customs clearance processes and destination countries.

 

Delivery Delays:

While we strive to ensure timely delivery, unforeseen circumstances such as weather conditions, logistical issues, or customs delays may result in extended delivery times. Customers will be promptly informed of any significant delays.

 

Failed Deliveries and Re-Delivery Charges:

If an order is returned to us due to an incorrect address or failure to collect the package from the designated delivery point, the customer may be required to cover the costs associated with redelivery.

 

Undeliverable Orders:

Orders that are deemed undeliverable due to customer error (such as providing incorrect address details) will be canceled, and the customer may incur a handling or restocking fee.